Do you feel Nexo Discovery could work well for your business, yet have no clear idea of how implementation should be carried out? We know that there is always work to be done when it comes to planning new initiatives. Below, we’ve outlined six practical steps for rolling out a connected cooler program.
Phasing cooler data implementation for dynamic enterprises
Nexo works with bottlers and drinks brands across global territories and, through our collaborative work, we’ve formed an understanding of typical challenges. In a fast-moving commercial environment, there is often little time to devise processes, especially for the planning and implementation of data analysis.
We’ve summarised the steps that we believe will guide you through an intelligent exploration of your data- minimising time wasted, and maximising insight.
- Commission Nexo controllers to lock data to your ownership
Good data husbandry begins with care, and process. Your coolers will only appear in Discovery once they have been commissioned. You can choose to do this at the OEM prior to deployment, or in the field on routine sales visits- or both. And, our auto-commissioning process enables an OEM-commissioned controller to be automatically linked to your account, via regular syncing- meaning you can get on with the job in hand. Contact our service team for more information.
- Decide how to collect your data
There are two main ways in which Nexo data is transferred to Discovery. Your communication method is another flexible feature of the Nexo solution, designed to fit your precise needs.
Firstly, Bluetooth is used to transmit data via the Nexo app, from the device in your rep’s hand directly to your own Discovery portal. If choosing to use Bluetooth, you must choose whether to collect data manually or automatically, and give relevant personnel a briefing on how to do this.
Secondly, modem communication is possible, suitable for banks of coolers in single locations, and situations where it is less common for reps to visit coolers.
Which fits your way of working best? Talk to your account manager to gain a deeper understanding of the pros and cons of each method. You can also use both!
- Decide which coolers to evaluate, and which period to look at
What is the hypothesis behind your most important strategic activity, right now? Think about the specific type of cooler that this relates to- or the segment or segments you are targeting. Focusing on a sub-set of coolers can be a way to gain quick wins.
Time period is also important. Do you assess cooler performance monthly, or weekly? Should you match the analysis period to existing operations, or take the opportunity to test this constraint? Perhaps operations can be optimised.
For example, are there any specific outliers, spikes, or other trends in the data? These can be caused by unusual circumstances or events. Reviewing temporal data is a chance to look at activities differently. Furthermore, outliers, or ‘spikes’, should be excluded if you are seeking to establish base line statistics.
- Evaluate potential commercial and operational impact of data
Above is an example of a ‘decision tree’ flow chart you can build to help you work through the evaluation process. To reach this point, brainstorm all the possible implications you can think of- and then challenge this thinking by asking others to review it. What do expert colleagues say?
This can enable the building of a business case for experimental decisions. Quantify the possible impact of each decision step- with estimated revenue increase, or cost, or some other KPI measure. Once you have a set of possible impacts, and have assigned to them a value or other measure, you can build a picture of what you see happening along the way. What is the chance that you reach each stage? This can be evaluated as you go along.
- Design process change to test impact of data
Following the decision tree method and others, you will identify a strategic choice. Nexo Discovery helps you to identify the hypothesis, and analysis of the data will give you hints to the possible outcomes. This needs to be followed with action if you wish to prove your hypothesis, or to refine your strategic choices. Data in Nexo Discovery has already been parcelled into suggested action plans- but this is just the start of the potential impact you can make. Work with Sales, Operations or Service, for example, to define the final action, and to specify the process by which you will carry this out.
The actions involved in this activity ought to be monitored, to see how accurate the hypothesis of the strategic choice is – ‘did it work?’ Measuring and testing the process enables refinement, and success.
- Once there is confidence in the impact of the data, decide where to make data available, and to whom
Do you need to distribute the data into your existing ERP systems? Think about the nature of the data relevant to your strategy. If it is commercial, who must see it? If it is operational, how open should your data structure be? It is worthwhile thinking about the impact you’ve idenfitied, and what your business will look like in 12 months’ time. Who do you want to involve in this process- and to share in the success?
Nexo Discovery is built on an open, flexible architecture that enables integration into all types of systems. Speak to your Account Manager to discuss your needs.
Here to help
Planning your data strategy at the outset pays dividends in the future. We’ve given you some thought starters, above, to kick off your thinking. However you may wish to take further advice, and alongside its core services, Nexo provides professional services and training for customers. If you would like to discuss this, please contact Niazy Kioufi on firstname.lastname@example.org.