Customers who have previously invested in the Nexo solution will continue to be supported as previously, at no additional cost. Hardware support will be provided by elstat, and Discovery platform support by assets365. In summary:
- elstat provides services to customers up to the point connectivity program data is transferred to customers’ platforms of choice
- assets365 provides services to customers once connectivity program data has landed on its customers’ platforms of choice
- All time-based agreements for access to the Nexo Discovery platform will be honoured, albeit the brand name will change
- All current Nexo solution customers will be contacted with details of the new assets365 services very shortly, and be provided with opportunity to evaluate and upgrade at their convenience. Whilst we believe these new services offer significant value, no customer will be obliged to upgrade if they do not wish to do so.
We understand there may be questions about this announcement. Whether your question is for elstat or assets365, we look forward to hearing from you and working with you.